Since we personally manage our rental buildings, we’re dedicated to providing top-quality maintenance and care so our tenants can feel at ease. If any issues come up, just reach out to us anytime through our rental care portal below – we’re here to help!
Here, you’ll find helpful information on topics such as what to do in an emergency and maintenance requests.
Always use the emergency button located on the elevator panel to contact assistance if you are in the elevator when it malfunctions.
Saturday, Sunday and Holidays: For fire, flood, a police matter, or health-related incident within the property – Please contact the emergency phone line found on your welcome package.
Loss of keys or fobs, tenant parking request, storage, pet accident follow-up, noise complaints, etc. Please email rent@themoodyrentals.ca. All non-urgent matters will be responded to during regular business hours.
Please submit through the RENTCafe Resident portal. Refer to your Tenant Welcome Guide and/or the welcome email for instructions if you are not already registered via RENTCafe.